Specializing In Performance Based Healthcare Safety Educational & Training Services

 

 

 

TLC Services, Inc.

 P.O. Box 213

 Helena, AL 35080

 

 Voice:  205.621.0464          Fax:  205.621.2135          Email:  Info@Certsafenow.com

 

 

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Additional Services


ROOT CAUSE ANALYSIS:

Finally a healthcare Root Cause Analysis process that is simple to learn, quality based, team powered, & results oriented! We offer a one day "hands-on" workshop that could change your problem solving approach–forever! TLC Service's team root cause analysis & problem solving workshop teaches by allowing participants to work through this simple but dynamic process-twice during the workshop. This Hands-On Workshop Is Learning By Doing At Its Best! 

 

This Workshop Teaches Participants: 

1. The Importance of Effective Incident Investigation and Documentation of Facts 

2. To Solve Problems Quickly By Using A Simple But Powerful Team Process 

3. To Facilitate Team Communication & Participation By Using Probing Questions 

4. To Conduct An Actual Team Root Cause Analysis And Document Causal Factors 

5. To Develop Innovative Solutions And Design An Tactical Implementation Plan

 

Root Cause Workshop Overview:

This hands-on one day workshop allows participants to learn a result oriented and team driven process that uncovers root causes of an event. Most healthcare organizations attempt to use traditional root cause programs that were designed for investigating "closed system events." Healthcare organizations operate in what could be described as "open systems." This program uses team communication and consensus decision making concepts to quickly and efficiently discover the root causes of any problem. This ‘hands-on" approach focuses on team communication and critical thinking to better understand the causal factors of any adverse event. The six step process stresses fact finding, team communication, critical thinking, and techniques to expose all root causes of a problem. The process also teaches teams how to discover, select, and implement solutions using a "tactical plan". WARNING! : Learning this process could lead to more effective problem solving, enhanced team effectiveness, and improved organizational performance. Remember that this workshop teaches the process and not just theory. Participants do not need any prior knowledge of root cause concepts. Open enrollment programs are conducted at various locations as well as custom in-house training. Registration fees vary from $449.00 - $599.00

 

For further information about Root Cause training, please contact Jim Tweedy at (205) 621-0464 or email  Info@Certsafenow.com

 


 

OSHA 10-HOUR COURSE:

TLC Services now offers the OSHA General Industry Standards (29 CFR 1910) outreach course. This OSHA approved course addresses OSHA standards and their application to healthcare organizations. Learn from instructors who understand both OSHA and the needs of the healthcare industry. Participants receive a copy of the OSHA standards at no additional charge and a student manual with sample plans. Participants completing the course receive a wallet card from OSHA and a certificate of completion from the Safety Alliance for Training, Registry, and Certification. Some topics addressed in this 1 ˝ day course include an update on blood borne pathogens, hazard communication compliance tips, respirator program requirements, electrical safety, confined space management, lockout/tagout procedures, a record keeping update, and information on specific healthcare hazards. The cost for this highly informative course is only $499.00. Additional participants from the same organization may register for $449.00 TLC Services can conduct on-site OSHA mock inspections to identify potential citations and adherence to OSHA standards. The on-site inspection would focus on OSHA's most frequently cited standards for healthcare organizations. The typical walk-through survey can be comprehensive or cover a representative sampling of functions and departments. The on-site survey fee includes all travel/lodging costs. TLC Services will provide feedback on trends or potential major violations at the conclusion of the on-site visit. Organizations can also take notes during the walk-through. TLC will provide a detailed summary report with three weeks of completing the inspection. Organizations will provided a current copy of the OSHA General Industry Standards and sample plans. Fee for this service depends on location, scope, and the number of days. The mock inspection can be conducted at nursing facilities or hospitals. Call for a quote and improve your compliance situation

 

For further information about the OHSA 10-Hour Course, please contact Jim Tweedy at (205) 621-0464 or email  Info@Certsafenow.com

 


 

CLEANING FOR SAFETY AND HEALTH:

This personalized educational program presents cleaning as a as a science, practice, and profession to the front line environmental services technician. Participants learn the professional aspects of environmental services field.  The presentation focuses on the importance of practicing safe behaviors, learning to be safety observers, and the goal of the killing pathogenic micro-organisms. The course uses adult education techniques to emphasize that properly cleaning processes contribute to safer and healthier environments of care. This program improves the knowledge, promotes self-esteem and reinforces safe behaviors for workers. The flexible program can be presented in a single day or in three two-hour modules of instruction.   A dedicated, motivated, educated, and appreciated housekeeping staff can save any organization thousands of dollars.  This program has been presented to hundreds of hospital and nursing home environmental services personnel.  The fantastic feedback validates the need for a professional training program for these overlooked workers.  Participants completing the entire program and the two short quizzes (team projects) are presented with a nice professional looking certificate. 

 

The following is a partial list of topics addressed:

Defining and Understanding Safety & Health  
Developing A Quality Statement  
Accident Prevention and Investigation  
Environmental Services: A Profession  
Employee Participation and Developing a Culture of Trust  
Orientation, Training, and Education  
Profession and Practice of Cleaning  
Disorder to Order: Managing the Micro-environment  
The Science of Cleaning and " Hired Killers"  
Pathogens, Disinfectants, and Hand washing  
Key Elements of Chemical Safety and Hazard Communication  
Understanding and Working With Biohazards  
Disinfecting, Sanitizing, & Sterilizing  
Slip, Trip,  and Fall Prevention  
Spill Response Management  
Floor and Carpet Care  
Indoor Air Quality and Building Related Illnesses

 

For further information about the Cleaning For Safety and Health please contact Jim Tweedy at (205) 621-0464 or email  Info@Certsafenow.com

 


 

LOSS CONTROL:

Avoiding loss may be the best economic policy that is never implemented. TLC Services provides the healthcare industry with professionally delivered  performance improvement  services.   We work with healthcare  leadership to assist organizations in the areas of safety, OSHA, EOC  planning, risk management, corporate compliance,  training,  and worker's compensation cost containment. TLC performance professionals possess  appropriate healthcare related certifications, safety and/or risk management degrees, and years of hands-on experience.

 

TLC Services can develop and evaluate orientation and training programs to meet OSHA and JCAHO requirements.  Develop worker's compensation cost containment programs that help facilities reduce losses.  TLC can also develop Environment of Care management programs and OSHA required management plans. TLC Services specializes in conducting comprehensive mock OSHA type inspections for healthcare organizations with emphasis on the OSHA performance related standards such as Bloodborne Pathogens, Hazard Communication, and Ergonomics.  TLC also evaluates the health related and general duty clause risks found in healthcare environments.  TLC personnel can also assist organizations with building and managing hazard inventory programs.  This services helps in-house personnel identify, analyze, and control hazards in the five major hazard categories (chemical, physical, biological, ergonomics, and psycho-social). Corporate Compliance and Risk Management Services: TLC Services also develops,  evaluates, and  updates healthcare corporate compliance and risk management  programs. Don't get caught with an inadequate program in the new era of compliance.  Contact Jim Tweedy today at (205) 621-0464 to learn more  about performance service.  Don't take the risk. Ensure your policies meet all regulatory and your personnel have been  trained.   TLC Services develops programs and services that help healthcare organizations improve performance and regulatory compliance.  All services are delivered to meet the needs of the organization.  The TLC philosophy is to work with organizational personnel not replace them. 

 

For further information about Loss Control Services please contact Jim Tweedy at (205) 621-0464 or email  Info@Certsafenow.com


 

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